Frequently Asked Questions (FAQ)
How do I track my order?
You can track your order by going to Your Orders in your Amazon account. Click on the "Track package" button next to your order to see the most up-to-date tracking information.
What is Amazon Prime?
Amazon Prime is a membership program that gives you access to free fast shipping, streaming video, music, photo storage, exclusive deals, and more. Prime members enjoy Free Two-Day Shipping on eligible items to addresses in the contiguous U.S.
How do I return an item?
To return an item, go to Your Orders and select the item you wish to return. Click on "Return or Replace items" and follow the on-screen instructions. You'll receive a refund once we receive and process your return.
How can I contact customer service?
You can contact our customer service team through various methods including phone, email, and live chat. Visit our Customer Service page for more information and to choose your preferred contact method.
What payment methods does Amazon accept?
Amazon accepts a variety of payment methods including credit and debit cards, Amazon.com Store Cards, Amazon.com Corporate Credit Line, Amazon Gift Cards, and U.S. checking accounts.